From the front desk to discharge,
one patient record.
Run the whole hospital — registration to final bill — on a single system where the UHID a patient is given at the counter carries their notes, orders, pharmacy, lab, ward stay, and every rupee billed. No more reconciling the OPD register against the pharmacy book against the accountant’s Tally.
Built for multi-speciality hospitals, nursing homes, day-care surgical centres, polyclinics, diagnostic labs, and the single-doctor OPD clinics that grow into all of them.
If you register walk-ins under a UHID, run an OPD queue and an IPD ward at once, dispense from a pharmacy with batches and expiry dates, raise bills that have to split into a patient share and a TPA claim, and still pay doctors, nurses, and housekeeping under different rules — this is the system that holds all of it together. One tenant, many departments, one set of numbers everyone trusts.
The modules an Indian hospital
actually runs on.
Patient registration & UHID
Register a patient once and they get a lifetime UHID that every department reads from — demographics, age/sex, Aadhaar or ABHA number, contact, and the next-of-kin or guardian who consents for a minor or an emergency case. Insurance and TPA details, policy number, and corporate empanelment sit on the same record, so the front desk never re-keys them at admission. A returning patient is found in seconds, not registered twice.
Appointments & OPD queue
Book by doctor, department, and slot from the counter, phone, or patient app, and issue a token the moment a walk-in registers. The live OPD queue shows each consultant who is waiting, who is in, and who is done, while the display board calls the next token. Consultation fees post to billing automatically, and no-shows and follow-up visits are tracked against the same UHID.
EMR, clinical notes & prescriptions
The doctor opens the patient’s EMR and sees the full history — past visits, diagnoses, allergies, vitals, and prior prescriptions — in one timeline. Record complaints, examination, provisional and ICD-coded diagnosis, and a prescription that checks against the live pharmacy formulary and flags drug interactions. The prescription becomes the dispensing order and the lab/radiology requisition in the same click, so nothing is written twice.
IPD — wards, beds & admissions
Admit from OPD or casualty, assign a ward, room category, and bed, and watch the bed board update in real time across general, semi-private, private, and ICU. Every service rendered — bed charges per category, nursing, consultant visits, oxygen, consumables — accrues to the running IPD bill from admission to discharge. Bed transfers, package conversions, and the discharge summary all flow from the same admission record.
OT scheduling & procedures
Schedule theatres by surgeon, anaesthetist, and slot, with pre-op checklists, consent capture, and surgical-package definitions that bundle OT charges, surgeon and assistant fees, anaesthesia, and consumables into one quoted figure. Implants and high-value consumables are issued against the patient with their batch, and the procedure note posts straight into the patient’s EMR and the IPD bill.
Pharmacy with batch & expiry
Dispense against the prescription with full batch and expiry tracking, FEFO picking, and near-expiry and stock-out alerts so a drug never goes past date on the shelf. Purchases record the supplier, batch, MRP, and GST — medicines typically attract 5% or 12% GST on the right HSN — and sales raise a compliant tax invoice with Schedule-H/H1 and narcotic registers maintained automatically. Stock value, margin, and shortages stay live against the same books as billing.
Laboratory / LIS & sample tracking
A lab order raised in the EMR generates a barcoded sample, routes it to the right section — haematology, biochemistry, microbiology — and tracks it from collection to verification to release. Analyser results flow in by interface where available, reference ranges flag abnormals, and the pathologist verifies before the report is published. The signed report reaches the patient’s app or inbox the moment it is authorised, and the test charge is already on the bill.
Radiology & imaging
Order X-ray, ultrasound, CT, or MRI from the same requisition, schedule the modality, and capture the radiologist’s report against the study. Where a PACS link exists, images attach to the patient record; the PCPNDT register and Form-F for ultrasound are maintained where applicable. The report publishes to the patient and the imaging charge posts to billing without a separate entry.
Billing, insurance, TPA & packages
One bill gathers consultation, pharmacy, lab, radiology, OT, and bed charges and splits it cleanly into the patient’s share and the insurer/TPA claim. Run cash, credit, corporate, and scheme tariffs — CGHS, ESI, Ayushman Bharat/PM-JAY — with cashless pre-authorisation, claim filing, and settlement tracking against each payer. Collect advances and final payments online via Razorpay/PayU/UPI, with every receipt serialised and audit-traceable.
GST — exempt care vs taxable supply
Healthcare services by a clinical establishment are exempt under Notification 12/2017-CT(R), and the bill reflects that — no GST loaded on consultation, room rent within the exempt limit, or treatment. Taxable supplies that do attract GST — OTC pharmacy sales, the cafeteria, cosmetic procedures, the optical or non-ICU room rent above the notified threshold — are billed separately with the correct HSN/SAC and rate. An auditor sees a clean line between exempt care and taxable sales, with reverse-charge handled where it applies.
Patient communication — SMS & app
Keep the patient informed without a single manual call — appointment confirmations and reminders, token-ready alerts, “your report is available” links, follow-up and vaccination-due nudges, and payment receipts go out by SMS, WhatsApp, and the patient app. Every message is tied to the UHID, sent over DLT-registered templates, and logged against the patient’s timeline so the front desk can see exactly what was communicated and when.
Payroll & medical records (MRD)
Run separate salary structures for consultants, resident doctors, nurses, technicians, and housekeeping — with EPF, ESI, and Professional Tax to current slabs, TDS on salary under Section 192, and consultant-share and revenue-sharing payouts computed from the same billing data. Payslips, Form 16, and EPF/ESI return files are generated ready to upload, and salary posts straight to the GL. The Medical Records Department keeps every case sheet, discharge summary, consent, and report indexed by UHID with statutory retention, controlled access, and fast retrieval for medico-legal cases, insurance queries, and audits — so payroll, records, billing, and accounts never drift apart.
A short tour through
a hospital on Garuda.
Product tour · placeholder footage
One patient record means the doctor, the pharmacist, the billing desk, and the TPA are all looking at the same history — at admission, at discharge, and every shift in between.
UHID across OPD, IPD, pharmacy & lab
Pharmacy batches & expiry tracked
Exempt care and taxable sales kept apart
Double entry of patient data
Register a patient, raise a bill,
in five minutes.
The live demo is a real hospital tenant, pre-loaded with departments, doctors, a pharmacy, lab tests, and TPA tariffs. Click in, give a patient a UHID, take a consultation, dispense a drug, print a bill — no sign-up. Then write to us about your hospital.