Orders, inventory, and payouts
on one ledger.
Run the whole brand — Amazon, Flipkart, your own storefront, and WhatsApp orders — on a single system where stock stays in sync, every shipment raises a clean GST invoice, and the marketplace settlement, gateway payout, and COD remittance all tie back to the order. No more reconciling four channel dashboards against a courier panel against the bank statement at month-end.
Built for D2C labels, multi-channel sellers, omni-channel retailers with a few dark stores, and private-label aggregators — the brands selling the same SKU on four marketplaces, a Shopify store, and over WhatsApp.
If your orders arrive from everywhere, your stock has to feed them all without overselling, and your money lands in the bank net of commission, MDR, and fees you can’t easily explain — while a courier still owes you COD and the marketplace still owes you a settlement — this is the system that holds all of it together. One catalogue, many channels, one set of numbers that finally matches the bank.
The modules an Indian D2C brand
actually runs on.
Catalogue, variants & bundles
One master catalogue carries every product with its size, colour, and flavour variants, each with its own SKU, barcode, MRP, cost, and HSN. Map channel listing IDs — the Amazon ASIN, the Flipkart FSN, the website handle — back to the same SKU, so a single product reads consistently everywhere. Combo and kit SKUs hold a bill of components that decrements its parts on sale, and batch/expiry tracking handles beauty and FMCG lines that can’t ship stock past shelf-life.
Multi-channel order capture
Pull orders from Amazon, Flipkart, Meesho, JioMart, your Shopify or WooCommerce store, and manual WhatsApp sales into one queue, with no re-keying. Each channel keeps its own invoice series and its own GSTIN and place-of-supply, so an Amazon order billed from your Bengaluru node and a website order shipped from Chennai both get the correct CGST/SGST versus IGST split automatically. Order status, customer, and address flow straight in — you work one screen instead of five seller panels.
Inventory across warehouses
One stock pool, many listings. When a unit sells on Flipkart, available quantity drops on every other channel within seconds, so you stop overselling the last piece across three marketplaces. Track stock by warehouse and dark store, hold channel-wise buffer quantities so a marketplace push never strands your own store, and run cycle counts and stock transfers between locations — with an e-way bill raised on the inter-state branch transfer where the value crosses the threshold.
Pick, pack & ship fulfilment
Turn the order queue into a fulfilment floor: batch orders into pick lists, scan-verify each SKU at packing to kill the wrong-item return, and print the shipping label and tax invoice together. Generate the pick-pack manifest in bulk, hand it to the courier pickup, and watch every order move through New, Picked, Packed, Manifested, and Shipped — with an SLA clock against each marketplace’s dispatch-by deadline so you never breach an Amazon or Flipkart cut-off.
Courier, AWB & e-way bill
Allocate orders to Delhivery, Bluedart, Ekart, or an aggregator like Shiprocket by cheapest-serviceable or best-performing rule, generate AWBs in bulk, and push tracking back to the customer and the marketplace. For consignments over the threshold the e-way bill is raised from the same dispatch — Part-A and Part-B prefilled from the invoice and transporter ID — with no separate login to the NIC portal. Live tracking status posts back against each shipment automatically.
Returns & RTO control
RTO and customer returns are where D2C margin quietly dies. Track every return from in-transit to received, QC each unit into sellable or damaged, and put good stock straight back into the pool. Auto-raise the GST credit note against the original invoice, reverse the right ITC, and refund through the same gateway. Watch RTO percentage by courier, by pincode, and by channel so you can block the routes and COD ranges that bleed you, and feed prepaid-only rules back to the storefront.
GST, TCS & e-invoicing
Every shipment raises a compliant tax invoice with the right HSN, rate, and place of supply. Above the e-invoice turnover threshold, the IRN and signed QR come back from the IRP automatically and print on the label set. Marketplace TCS collected under Section 52 is tracked against each operator and reconciled to GSTR-8, while your own outward supplies flow into GSTR-1 and GSTR-3B working sheets — so filing becomes a reconciliation, not a month of re-entry from four dashboards.
Marketplace settlement reconciliation
The hard one. Import the Amazon MTR and payment report and the Flipkart settlement file, match every line to its order, and expose exactly what was deducted — commission, closing and shipping fee, FBA storage, TCS, and ad spend. You see net realisation per order and per SKU, a flagged list of orders the marketplace charged for but never paid out, and a clean trail from gross sale to the lump sum that actually hit the bank. The month closes on numbers, not a guess.
Payment gateway & COD reconciliation
For your own storefront, Razorpay and PayU settle T+2 net of MDR, GST on MDR, and any refunds — rarely matching the order total. Garuda ingests the payout file, ties each settled transaction back to its order and UPI/card reference, books the gateway charge and its GST to the right ledger, and reconciles the lump sum against the bank statement. COD remittances from couriers reconcile the same way, so the gap between “sold” and “received in bank” is always explained to the rupee.
Customer record, CRM & support
One customer file stitches a buyer’s orders across every channel to a single phone and email — full order history, lifetime value, return rate, and pincode in one view, so a marketplace shopper and a website repeat buyer aren’t two strangers. Support tickets, WACO and email queries, and replacement requests log against that record, and order updates, delivery alerts, and review requests reach the customer over SMS, email, and WhatsApp with delivery status tracked throughout.
Procurement, vendors & landed cost
Raise purchase orders to suppliers and contract manufacturers, receive against them with a GRN, and capture the inward GST invoice so input tax credit is claimed and matched in GSTR-2B. Roll freight, customs duty, and clearing charges into a true landed cost per unit — not just the supplier price — so the margin you see per SKU is the margin you actually earn. Reorder points and lead-time-aware suggestions keep your bestsellers off the dreaded out-of-stock listing.
Analytics, profitability & the ledger
Because orders, inventory, settlements, payouts, and purchases all post to the same books, the dashboard shows true contribution margin — revenue minus COGS, channel commission, shipping, RTO loss, gateway MDR, and ad spend — by SKU, by channel, and by pincode, not a top-line vanity number. Track sell-through and ageing stock, spot the channel whose net realisation no longer pays for itself, and watch cash-flow against pending marketplace settlements and COD in transit. The same engine runs the GL, the GST returns, and TDS where it applies on commissions and services — so finance, operations, and growth are reading one set of numbers, every day.
A short tour through the
order-to-payout flow.
Product tour · placeholder footage
One ledger means operations, finance, and growth are all looking at the same number — on dispatch day, on settlement day, on audit day, and every day in between.
Marketplaces plus your own store, reconciled in one ledger
Gateway payouts matched to orders, net of MDR & GST
Re-keying into the e-invoice or e-way bill portals at dispatch
True contribution margin after commission, RTO & ads
See it run on
your channels.
The live demo is a real brand tenant, pre-loaded with a catalogue, marketplace listings, a warehouse, and sample settlements. Walk an order from a marketplace placement through pick, AWB, e-invoice, and settlement — no sign-up. Then write to us about how your brand actually sells.